We offer three print options so you can choose what fits the piece and your budget:

• Premium Matte Paper - A smooth, matte-finish print with sharp details and rich, true colours. Great value and ideal for artwork and photography.
• Fine Art Paper (Hahnemühle 210) - A premium archival alpha-cellulose paper from the renowned German paper maker. It delivers crisp detail and is certified for long-term durability, making it our choice for collectors and limited editions.
• Archival Canvas - A premium canvas fabric printed with archival pigment ink for a textured, gallery-style finish that adds depth and character to a space.

Archival means the print is made with materials certified to last, without fading or yellowing, for decades. Our Fine Art (Hahnemühle 210) and Archival Canvas options use archival paper and pigment inks, while our Premium Matte Paper is a high-quality but non-archival option at a friendlier price.

At present we sell high-quality reproductions. These are prints of artwork created by our designers and artists, produced with archival-grade materials, not original hand-painted pieces.

Yes. We offer custom commissions including birth posters, wedding and anniversary art, and friendship posters, all tailored to your dates, names, and colours.

No. Our Premium Paper and Fine Art prints are protected with acrylic sheets, while Archival Canvas prints are framed without acrylic.

Acrylic is a lightweight, shatter-resistant alternative to glass. It offers excellent clarity while being more durable and safer to transport, which makes it ideal for framed artwork.

Canvas is a textured fabric designed to be viewed without a protective cover. Framing canvas without acrylic preserves its natural texture, depth, and artistic appearance.

Yes. All framed artworks arrive ready to hang, so you can display them as soon as they arrive.

Note: No Frame / Rolled Art option If you select the No Frame / Rolled Art option, your artwork will not be ready to hang. It will be carefully rolled in protective tissue and shipped in a rigid tube.

Gallery wrap is available on canvas prints, where extra canvas is wrapped around the back of a wooden frame so the artwork can be hung without any visible frame or glass.

Absolutely. Whether it is a personal photograph, artwork, certificate, or a special memory, we would be delighted to create a custom-framed piece tailored to your requirements. Email us at work.framelane@gmail.com to discuss your project and receive a personalised quote.

For the best print quality, we recommend high-resolution JPEG, PNG, or PDF files. If you are unsure whether your image is suitable, our team will happily review it before production.

After you place a custom order, we send you a digital mock-up for approval. Once you approve it, the order goes into production. Please double-check all dates, names, and spellings before approving, as we cannot change them after that point.

We ship across India. Enter your pin code at checkout to confirm delivery to your address.

Orders are made to order. Rolled / unframed art typically ships within 2-3 business days and framed art within 3-4 business days. After dispatch, delivery usually takes 3-6 business days depending on your location.

We pack carefully to keep every piece in mint condition. Rolled art is wrapped in protective tissue, then in a poly sleeve, and shipped in a rigid tube marked DO NOT BEND. Framed art is wrapped in protective film, layered in bubble wrap, fitted with corner protectors, and packed in a flat corrugated box with protective filling so nothing shifts in transit.

Yes, we offer free shipping on orders above ₹999 across India.

You can check out securely using debit and credit cards, UPI, and net banking through our payment gateway, along with Cash on Delivery.

Yes. Enter your code at checkout for it to apply. You can use WELCOME10 for 10% off your first order.

Each piece is made to order, so once production begins we cannot cancel or alter it. We do accept cancellations within 2 hours of placing your order. After that window the order enters production.

To cancel, email us at work.framelane@gmail.com within the 2-hour window.

Because every order is made to order, we do not accept returns for change of mind. We will replace or credit an order only if you received the wrong product, or if it arrived damaged or with a manufacturing defect.

Contact us within 48 hours of delivery at work.framelane@gmail.com with:

• Your order number and date of delivery
• The reason for the return or exchange
• Clear photos of the product and packaging

The product must be unused and in its original packaging. Once we receive and inspect it, we will process your refund to the original payment method.

For rolled prints, remove the art carefully, handling only the corners and back (never the printed area), place it on a flat surface, and let it settle naturally. For framed prints, remove the packing materials carefully and follow the care instructions card included in the box.

• Don't touch the printed surface - oils and dirt from fingers can smudge or stain it.
• Keep it out of direct sunlight - prolonged sun, especially south-facing light, can fade or yellow a print over time.
• Control humidity - aim for around 35-55% relative humidity. Too high invites mould; too low makes paper brittle.
• Mind the temperature - avoid hanging art near radiators, air conditioners, or vents.
• Dust gently - use a clean, dry, soft cloth on the frame; never wipe the printed surface.

We do not currently offer gift wrapping, but every order is packed with care. If you are gifting a print, we are happy to include a personalised note with your order.